About Us
Who We Are
Innovative Care with Our Personal Touch
Patakahle Care Services (Patakahle literally meaning handle with care) is a Zimbabwean-based healthcare provider dedicated to offering palliative and home-based care to individuals facing serious or terminal illnesses.
Founded on compassion and community care, our goal is to enhance quality of life, relieve pain, and offer holistic support to both patients and their loved ones — within the familiar comfort of their homes.
Our team comprises registered nurses, caregivers, specialist palliative nurses, an on-call doctor, and trained volunteers with a deep understanding of end-of-life care, symptom management, and emotional support. We recognize that every patient’s story is unique, and our approach reflects that individuality.
Noma
Founder | Registered Nurse
- +263 773 040 725
- info@patakahlecare.com
- Covering Greater Zimbabwe
Our Vision
To become Zimbabwe’s leading provider of compassionate, professional, and accessible palliative care, transforming how our communities support those facing life-limiting illnesses.
Our Mission
To deliver comprehensive, person-centred palliative care that promotes comfort, dignity, and peace, while empowering families to care for their loved ones with confidence and compassion.
Our Core Values
At Patakahle Care Services, our values are the foundation of every interaction, decision, and service we provide. They guide how we care for our patients, support families, and serve our communities during life’s most delicate moments. Rooted in compassion, respect, and professional excellence, our core values ensure that every person we serve is treated not just as a patient, but as a human being deserving of dignity, comfort, and understanding. These principles shape our commitment to delivering care that is ethical, responsive, and deeply personal , wherever and whenever it is needed.
Compassion
Every service we offer begins with understanding and empathy.
Dignity
We treat every client with the respect and honour they deserve.
Excellence
Our care meets the highest clinical and ethical standards.
Integrity
We are transparent and accountable in all we do.
Commitment
We are available 24/7 ,because comfort cannot wait.
Community
We believe in involving families and local communities in the care process.
Our Journey
Patakahle Care Services was founded by a compassionate couple whose combined experience spans over 30 years in the healthcare sector in the United Kingdom. Their professional journey began within the National Health Service (NHS), where they worked across various departments including acute hospital wards, Rapid Response Services, Community Nursing, and home-based nursing — providing specialized care to patients with complex medical needs, including those living with ventilators and tracheostomies.
Through the years, their dedication, empathy, and excellence in care earned them the respect of both their colleagues and the patients they served. They became known not only for their clinical expertise but also for their ability to bring comfort, dignity, and hope to individuals and families during some of life’s most challenging moments.
Their passion for palliative care was born out of witnessing firsthand how personalized, compassionate support can transform the quality of life for patients with life-limiting conditions. Inspired by this, they envisioned bringing the same standard of professional, patient-centered care to their home country, Zimbabwe.
This vision gave birth to Patakahle Care Services, a name that reflects their belief in doing things “beautifully and properly.” Their goal is to ensure that every patient, regardless of background, receives the same quality of care and comfort they had seen touch so many lives abroad.
Today, Patakahle Care Services stands as a testament to their lifelong commitment to compassion, dignity, and excellence in care, a service built from the heart, for the heart.
Our Team
With You All The Way.
Behind Patakahle Care Services is a dedicated team of registered nurses, caregivers, and trained support staff who lead with compassion and professionalism. United by a deep respect for dignity and community, our team brings clinical expertise, emotional understanding, and heartfelt care to every home we serve, ensuring patients and families feel supported, respected, and never alone on their journey.
Nomazulu Nare
Founder | Registered Nurse
Lawrence Nare
Founder | Registered Nurse
Sister Tshuma
Specialist Palliative Care Nurse
Why We Exist
Our approach is holistic, person-centred, and family-focused.
Patakahle Care Services was established to respond to a growing need for compassionate, accessible palliative care within Zimbabwe. Too often, patients and families face serious illness without adequate support, guidance, or comfort. We exist to change that reality by bringing professional care, dignity, and peace directly into people’s homes and communities.
FAQs
Answers to Your Questions About Patakahle Care Services.
Still Have Questions?
Can’t find the answer you’re looking for? Please don’t hesitate to contact our customer service or view more on our FAQs page.
What is palliative care?
Palliative care is specialized care focused on improving quality of life for people living with serious, chronic, or life-limiting illnesses. At Patakahle Care Services, it includes pain and symptom management, emotional and spiritual support, and guidance for families, all delivered with dignity and compassion.
Who can benefit from Patakahle Care Services?
Our services are suitable for patients facing serious or terminal illnesses, chronic conditions, or those needing ongoing medical and personal care at home. We also support families and caregivers throughout the care journey.
Do you only provide end-of-life care?
No. While we offer end-of-life care, our palliative services also support patients at earlier stages of illness. Our focus is on comfort, symptom control, and quality of life at any stage of a serious condition.
Where do your services take place?
We operate primarily as a mobile service, providing home-based care across major towns and cities in Zimbabwe. Clinic consultations are available through mobile and fixed clinics, with plans to establish a dedicated palliative care centre in the future.
What services do you offer at home?
Our home-based palliative care includes pain and symptom management, medication administration, emotional and psychological support, guidance for family caregivers, regular nurse visits, and end-of-life care planning.
Are your services available 24/7?
Yes. Patakahle Care Services is available 24 hours a day, 7 days a week. Our team responds to urgent call-outs and emergencies at any time, day or night.
With You All The Way.
Patakahle Care Services is a Zimbabwean-based healthcare provider dedicated to offering palliative and home-based care to individuals facing serious or terminal illnesses.
Our Services
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