FAQs
Answers to Your Questions About Patakahle Care Services.
What is palliative care?
Palliative care is specialized care focused on improving quality of life for people living with serious, chronic, or life-limiting illnesses. At Patakahle Care Services, it includes pain and symptom management, emotional and spiritual support, and guidance for families, all delivered with dignity and compassion.
Who can benefit from Patakahle Care Services?
Our services are suitable for patients facing serious or terminal illnesses, chronic conditions, or those needing ongoing medical and personal care at home. We also support families and caregivers throughout the care journey.
Do you only provide end-of-life care?
No. While we offer end-of-life care, our palliative services also support patients at earlier stages of illness. Our focus is on comfort, symptom control, and quality of life at any stage of a serious condition.
Where do your services take place?
We operate primarily as a mobile service, providing home-based care across major towns and cities in Zimbabwe. Clinic consultations are available through mobile and fixed clinics, with plans to establish a dedicated palliative care centre in the future.
What services do you offer at home?
Our home-based palliative care includes pain and symptom management, medication administration, emotional and psychological support, guidance for family caregivers, regular nurse visits, and end-of-life care planning.
Are your services available 24/7?
Yes. Patakahle Care Services is available 24 hours a day, 7 days a week. Our team responds to urgent call-outs and emergencies at any time, day or night.
Who provides the care?
Care is delivered by a team of registered nurses, trained caregivers, and palliative care professionals. We also work with trained volunteers who provide companionship and emotional support where appropriate.
Do you offer support for families and caregivers?
Absolutely. Palliative care involves the whole family. We offer counselling, caregiver education, emotional and spiritual support, and bereavement care to ensure families feel supported and empowered.
Can you help with medical equipment at home?
Yes. We provide affordable rental of palliative care equipment such as hospital beds, oxygen concentrators, wheelchairs, and mobility aids. We also demonstrate proper usage so families can safely care for patients at home.
How do I arrange a consultation or home visit?
You can contact us by phone, WhatsApp, email, or through the website contact form. A member of our care team will discuss your needs and arrange an appropriate consultation or home visit.
Do you coordinate with doctors and other healthcare providers?
Yes. Our team works closely with doctors and other healthcare professionals to ensure continuity of care and proper management of treatment plans.
Is patient information kept confidential?
Yes. We take privacy and confidentiality seriously. All personal and medical information is securely stored and used only for care coordination and administration, in compliance with Zimbabwean medical and data protection laws.
Still Have Questions?
Can’t find the answer you’re looking for? Please don’t hesitate to contact our customer service team for more details.
With You All The Way.
Patakahle Care Services is a Zimbabwean-based healthcare provider dedicated to offering palliative and home-based care to individuals facing serious or terminal illnesses.
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- Mobile Service With Wide coverage
- +263 773 040 725
- +44 7793 433932
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