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Website Terms and Conditions

Patakahle Care Services

1. Introduction

Welcome to the Patakahle Care Services website (www.patakahlecare.com). By accessing or using this website, you agree to comply with these Terms and Conditions, as well as all applicable laws and regulations. If you do not agree to these terms, please refrain from using the website.

These Terms and Conditions apply to all users, including patients, families, caregivers, volunteers, employees, and general visitors.


2. Purpose of the Website

This website is intended to provide information about Patakahle Care Services, including:

  • Our mission, vision, and values

  • Home-based palliative care services

  • Clinic consultations and equipment hire

  • 24/7 emergency support and call-out services

  • Family, nutritional, personal, and end-of-life care services

  • Recruitment, volunteer opportunities, and contact information

The content provided on this site is for informational purposes only and does not replace professional medical advice, diagnosis, or treatment. Users are encouraged to consult qualified healthcare professionals for medical concerns.


3. Intellectual Property

All content on this website, including text, images, graphics, logos, and design elements, is the property of Patakahle Care Services.

You may not:

  • Reproduce, distribute, or copy content without written permission

  • Modify, adapt, or create derivative works from our content

  • Use content for commercial purposes without authorization


4. Use of the Website

By using this website, you agree to:

  • Access the site for lawful purposes only

  • Provide accurate information when submitting forms or contacting our team

  • Respect the rights of other users and Patakahle Care Services

You may not:

  • Interfere with the operation of the website

  • Introduce malicious software, viruses, or other harmful material

  • Attempt unauthorized access to restricted areas of the site


5. Medical and Health Information Disclaimer

The information provided on this website is intended for general guidance and education. It should not be considered medical advice.

Patakahle Care Services:

  • Does not guarantee the completeness, accuracy, or timeliness of the information

  • Recommends consulting healthcare professionals for personalized care

  • Is not responsible for any actions taken based on website content


6. Emergency and Contact Information

This website is not a substitute for urgent medical care. For emergencies or immediate assistance, please contact our 24/7 support line or local emergency services.

Emergency Contact:


7. External Links

Our website may include links to external websites for convenience. Patakahle Care Services:

  • Does not endorse or control third-party content

  • Is not responsible for the privacy practices, reliability, or accuracy of external sites

Users are encouraged to review the terms and privacy policies of any external website they visit.


8. Limitation of Liability

To the fullest extent permitted by law, Patakahle Care Services shall not be liable for:

  • Any direct, indirect, or consequential damages arising from use of the website

  • Any errors, omissions, or inaccuracies in content

  • Any reliance on information provided on the website


9. Privacy and Data Protection

Your privacy is important to us. By using this website, you consent to our Privacy Policy, which outlines how we collect, store, and protect personal information. This includes information submitted via contact forms, appointment requests, and job applications.

Privacy Policy Contact: privacy@patakahlecare.com


10. User-Generated Content

Any messages, feedback, or submissions via forms or email are considered non-confidential unless otherwise specified. By submitting content, you grant Patakahle Care Services the right to use, reproduce, or respond to the information for legitimate purposes.

You are prohibited from submitting content that:

  • Is unlawful, offensive, or harmful

  • Violates intellectual property rights

  • Contains viruses or malicious code


11. Modifications to the Website and Terms

Patakahle Care Services reserves the right to:

  • Update or modify website content at any time without notice

  • Amend these Terms and Conditions as necessary

Continued use of the website constitutes acceptance of updated terms.


12. Governing Law

These Terms and Conditions are governed by the laws of Zimbabwe. Any disputes arising from the use of this website shall be subject to the jurisdiction of Zimbabwean courts.


13. Contact

For questions regarding these Terms and Conditions, please contact:

Email: info@patakahlecare.com
Phone: +263 773 040 725
Website: www.patakahlecare.com


By using this website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

FAQs

Answers to Your Questions About Patakahle Care Services.

Still Have Questions?

Can’t find the answer you’re looking for? Please don’t hesitate to contact our customer service or view more on our FAQs page.

Palliative care is specialized care focused on improving quality of life for people living with serious, chronic, or life-limiting illnesses. At Patakahle Care Services, it includes pain and symptom management, emotional and spiritual support, and guidance for families, all delivered with dignity and compassion.

Our services are suitable for patients facing serious or terminal illnesses, chronic conditions, or those needing ongoing medical and personal care at home. We also support families and caregivers throughout the care journey.

No. While we offer end-of-life care, our palliative services also support patients at earlier stages of illness. Our focus is on comfort, symptom control, and quality of life at any stage of a serious condition.

We operate primarily as a mobile service, providing home-based care across major towns and cities in Zimbabwe. Clinic consultations are available through mobile and fixed clinics, with plans to establish a dedicated palliative care centre in the future.

Our home-based palliative care includes pain and symptom management, medication administration, emotional and psychological support, guidance for family caregivers, regular nurse visits, and end-of-life care planning.

Yes. Patakahle Care Services is available 24 hours a day, 7 days a week. Our team responds to urgent call-outs and emergencies at any time, day or night.

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With You All The Way.

Patakahle Care Services is a Zimbabwean-based healthcare provider dedicated to offering palliative and home-based care to individuals facing serious or terminal illnesses.

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